Privacy Policy of Bloom & Build

Bloom & Build (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, which showcases our portfolio of custom metalwork and attracts new commissions. We operate in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Ireland.

1. Information We Collect

We collect information that allows us to understand your needs and improve our services. The types of information we collect include:

• Personal Data You Provide: When you contact us through our online platform for inquiries, project discussions, or to request a quote for custom metal fabrication, artistic blacksmithing, structural steelwork, decorative ironwork, historical metal restoration, welding, metal finishing, or installation, you may provide us with personal details such as your name, email address, phone number, and any other information pertinent to your project.
• Usage Data: We automatically collect information when you access and use our site. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our site is used and to enhance user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor the activity on our site and hold certain information. These are used to track your interactions with our online platform, which helps us to improve functionality and understand user preferences.

2. How We Use Your Information

The information we collect is used to display our portfolio effectively and to engage with potential clients for new commissions. Specifically, we use your data for the following purposes:

• To showcase our extensive portfolio of custom metalwork, artistic blacksmithing, and other services.
• To respond to your inquiries and requests, including providing quotes and discussing potential projects.
• To understand user behavior and preferences to improve our online platform and the services we offer.
• To communicate with you about our services, promotions, and updates, should you opt-in for such communications.
• To detect, prevent, and address technical issues or security concerns related to our site.
• To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing Personal Data Under GDPR

We process personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., project discussions for a custom commission).
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your fundamental rights do not override those interests (e.g., maintaining and improving our site, direct marketing where permissible).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:

• Service Providers: We may engage third-party companies and individuals to facilitate our site, provide services on our behalf (e.g., analytics, hosting), or assist us in analyzing how our site is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5. Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights Under GDPR

As a data subject under GDPR, you have certain rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bloom & Build

Unit 7, Gateway Business Park,

Ballymount Road Lower,

Dublin, County Dublin,

D24 W256

Ireland

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.